agb98 Platform Privacy Notice

This page describes what we collect when you use agb98 and how we keep that data protected. Our privacy policy explains every stage of your interaction with us—from account creation through deposits, gameplay, withdrawals, and customer support. We take your data security seriously and have built agb98 with encryption, access controls, and regular audits to prevent unauthorised access or misuse.

We collect only the information necessary to provide our service: your email, phone number, identity documents for verification, payment details for deposits and withdrawals, and gameplay history. We do not sell your data to marketing companies or data brokers. We do not share your information except with payment processors, fraud-detection services, and law enforcement when legally required. We store your data securely and delete it after retention periods mandated by law expire.

Your privacy on agb98 is not negotiable. If you have concerns about how we handle your information, contact our support team. We are happy to explain our practices in detail and address any questions about your data rights.

What We Collect When You Use agb98

We collect different types of information depending on how you interact with agb98. When you create an account, we collect your email address, phone number, and password. These are required to authenticate you and keep your account secure.

For Account Verificationwe collect a government-issued ID (such as a national identification card or passport), your full name, date of birth, and home address. This information is mandatory before your first withdrawal and is required by Indonesian financial regulations and anti-money-laundering laws. We encrypt this sensitive data and store it separately from your account login details.

When you deposit or withdraw, we collect payment information—your bank account number, digital wallet identifier (for DANA, e-wallet, mobile banking, local payment, or online payment), or e-wallet code. We do not store your full bank credentials; instead, we transmit this information directly to our payment partners (mobile banking, local payment, online payment, e-wallet, and the digital wallet providers). Payment processors encrypt and secure this data according to their own policies.

We log every action you take on agb98: your gameplay history, bets placed, results, account balance changes, bonus credits, cashback earnings, withdrawals, and support conversations. This transaction log allows us to calculate your cashback accurately, investigate disputes, detect fraud, and provide customer support.

Game outcome data: We log every game you play on agb98, including your stake, the outcome, and the payout. This data is used to calculate your tier status, cashback, and loyalty points.

How We Use Your Data on agb98

We use your email and phone number to authenticate your account, send you transactional notifications (deposit confirmations, cashback credits, withdrawal status), and contact you about account security if needed. We may also contact you about new promotions or seasonal campaigns (Idul Fitri, Idul Adha, Imlek, Nyepi specials), but only if you have opted in to marketing communications.

We use your identity documents and address to comply with anti-money-laundering regulations and to prevent fraud. We compare your information against sanctions lists and known fraud databases. If we detect a match or suspicious activity, we may suspend your account pending investigation.

We use your gameplay history to calculate your weekly cashback, monitor your tier progression, credit your loyalty points, and detect unusual patterns (such as rapid account creation followed by large withdrawals, which may indicate fraud or account takeover). We also use this data to identify and prevent players who engage in collusion, match-fixing, or other prohibited activities.

We use your payment information to process deposits and withdrawals and to prevent duplicate deposits from the same card or account. We do not use your payment data for marketing or profiling purposes.

Third Parties We Share Data With on agb98

We share your data with our payment partners—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment processors, and banks (online payment, e-wallet, mobile banking, local payment)—to process your deposits and withdrawals. These partners are bound by data protection agreements and are prohibited from using your information for purposes other than payment processing.

We share your data with our fraud-detection service provider. This vendor scans your information against known fraud databases and money-laundering watchlists. Your data is anonymised after the scan and is not retained by the vendor.

We may share your data with law enforcement, financial regulators, or government agencies if legally required (such as a court order or subpoena). We will notify you of such requests unless we are legally prohibited from doing so.

We do not share your data with marketing agencies, data brokers, or any third party for commercial purposes. We do not sell your information.

Data Security, Cookies, and Your Rights on agb98

We protect your data using industry-standard encryption (HTTPS/TLS for all connections), secure password hashing, and database encryption. Our servers are accessed only by authorised agb98 staff with role-based permissions. We conduct regular security audits and penetration tests to identify and fix vulnerabilities. If we discover a data breach, we will notify affected users as required by law.

Our servers may sit outside your jurisdiction (we operate data centres in multiple regions for reliability). By using agb98, you consent to your data being transferred to and stored in these locations, which may have different privacy laws than your home country. We maintain consistent security practices across all data centres regardless of location.

Your account password is your responsibility

We do not store your password in plain text—we hash it one-way so even we cannot read it. If you forget your password, we can reset it, but we cannot retrieve the original. Do not share your password with anyone; if compromised, contact support immediately.

Cookies and Tracking on agb98

We use cookies to remember your login status, store your account preferences, and track your activity on agb98 to improve the user experience. These are mostly session cookies that expire when you close your browser. We also use analytics cookies to understand how you navigate the platform and which games you prefer; this helps us improve our service.

You can control cookies via your browser settings. Disabling cookies may prevent you from logging in or affect platform functionality. We do not place third-party tracking cookies on agb98; we do not permit advertisers or data brokers to track your behaviour on our site.

Your Data Rights and How to Contact Us

You have the right to request a copy of your personal data held by agb98. You have the right to request corrections if information is inaccurate. You have the right to request deletion of your data (subject to legal retention requirements). You can exercise these rights by contacting our support team with a detailed request and proof of identity.

We will respond to data requests within 30 days. Some requests may require verification to prevent unauthorised access to other users' data.

If you have questions about our privacy practices, contact our support team via live chat or email. We respond in English and Indonesian. If you believe we have mishandled your data or violated your privacy rights, you may lodge a complaint with your local data protection authority (such as the Indonesian Government's Personal Data Protection Agency, when established).

We will update this privacy policy from time to time. Material changes will be communicated via email or in-app notification. Continued use of agb98 after an update constitutes your acceptance of the revised policy. Your privacy matters to us, and we are committed to transparency and security across every region we serve—from Jakarta to Surabaya, Bandung, Medan, and Semarang.